Customer Survey

Business name

Name of Respondent

Position of Respondent

Email Address

Mobile Number

Job Number/Job Description

SURVEY QUESTIONS

Using the rating system below please check ☒ in the appropriate box after each question.

How would you rate your customer service and communication experience with us?

N/A

Very Poor

Poor

Average

Good

Excellent

Have we been accommodating when requesting changes or urgent completion and delivery of your orders?

N/A

Very Poor

Poor

Average

Good

Excellent

Do we consistently meet your product specifications and quality requirements?

N/A

Very Poor

Poor

Average

Good

Excellent

Does our technical and process knowledge meet your needs?

N/A

Very Poor

Poor

Average

Good

Excellent

Are your order items received in good condition?

N/A

Very Poor

Poor

Average

Good

Excellent

Are our lead times suitable to your needs?

N/A

Very Poor

Poor

Average

Good

Excellent

Are we competitive in our pricing?

N/A

Very Poor

Poor

Average

Good

Excellent

Would you recommend Priority Powder Coating to others?

N/A

Very Poor

Poor

Average

Good

Excellent

Your suggestions and feedback are important to us. Please comment on the below questions.

Is our geographical location satisfactory to your needs, if not, please state the reason why?

What recommendations would you make to improve our product/service quality?

What additional manufacturing capabilities would you want to see from us?

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Customer Survey

Customer Satisfaction Survey

SURVEY QUESTIONS

Your suggestions and feedback are important to us. Please comment on the below questions.